Process and Operations Improvement

The rapidly changing business environment is providing our customers with new challenges and some difficult problems.With Upland, a process improvement project begins with developing and documenting the business vision, strategies, objectives and potential roadblocks to success.

Business Process Modeling and Documentation
Workflow Definition and Documentation
Process Quality Analysis using Six Sigma or CMM techniques
Annual Operations Planning and Strategic Business Planning

Performance Management and Measurement

Performance metrics provide a method to translate business strategy into action throughout the organization.Upland will work with your staff to develop performance measurement services that include:

Rapid deployment of Balanced Scorecard systems
E-Dashboards for each business manager
Best-Practice identification and reporting

Business Continuity Planning and Testing

Upland has developed a proactive, risk-based approach to identify and mitigate disruption risks and provide for change control and timely business process continuity. Our service includes:

Business Impact Analysis
Risk Assessment and Mitigation Services
Risk Monitoring
Disaster Recovery Strategy Development and Testing

Project Management Services

We provide Project Managers who have a proven track record of successful enterprise-wide project management and implementations in your industry and technologies. Our Project Managers are PMI-certified and excel at managing scope, budget, leadership and project communications. Our service includes:

Program/Project Management
Project Management Mentoring and Training
Project Rescue

Technology Staffing Services

Our Clients come to us to find immediate technical experience and expertise to add value to current IT and business projects. Our project professionals have 10 to 20+ years of senior leadership experience and expertly deliver the following services:

Business Analysis and Process Engineering
Request for Proposal or Information Leadership and Management (RFP/RFI)
Application Development and Systems Integration
Application Architecture Design and Implementation
Quality Assurance and Software Testing
Oracle Resources
SAP Resources

Information Technology Planning

This includes the following for which we have proven templates and methodology that are easy to adapt:

Business Systems requirements definition
System selection
Strategic Planning
Assessment and road-map
IT "Best Practices"
IT Valuation
Software development productivity measurement

IT Infrastructure Services

Upland allsupports the development and deployment of all IT infrastructure projects for technical soundness, project timing, budget, and compliance to international standards. Infrastructure projects include:

Telecoms Projects (Microwaves, Fiber transmission networks, Data Communications & Telephone Exchanges)
IT components of smart fields including interface between process control domains and the office domain
Power Systems
Server infrastructure projects
Network Management System projects
Maintenance contracts to support the IT infrastructure
IT system equipment/materials Procurement

Asset Management Optimization Solution

Upland approach provides and supports the following:

Resource allocation and optimization based on actual availability of resources
Project alternative selection and project mix optimization
Life-cycle cost and end-of-life planning with maintain/repair/replace evaluation
Financial and risk performance identification, optimization, and measurement
Network Management System projects
Planning strategy optimization
CMMS

I & E Applications

Upland approach provides and supports the following:

SCADA Systems
Wireless Sensor Networks Systems
Asset Tracking
Pipeline Monitoring Systems
Enterprise Application Integration
Data Preparation and Mining
Operations Modeling and Simulation
Decision Support Systems

Procurement Services

With our experience in supply chain management, Upland can help customers manage their materials and inventory more effectively.Upland's experienced sales and customer service representatives are skilled in sourcing electrical, communications and data networking materials, saving you both time and money. We can quickly locate hard-to-find items and large quantities and ship them to arrive when and where you need them.

Materials Management
Process Efficiency
Technical Specialists
OEM Corporate Accounts

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